FAQ

Current Turnaround Time/Updates (Updated 19 November 2020)

Orders are opened. Lead time around 2 months for the custom cable orders. This is an estimation, could be quicker could be slightly longer.
All material for the builds are in stock. Everything is being built day by day and shipped.

Materials from DIY section are shipped in 2-3 business days after the order.
Merch is 5-7 days to fulfill , after that shipping takes around 3 days to arrive anywhere in the world.

FREE Shipping on all custom cable orders worldwide with CTT Correios Portugal.
Thank you for the understanding and support! ❤️


📦 What are the shipping times ?

Shipping in EU takes currently around are 5-7 working days. Rest of the world is about 2-4 weeks. Delivery time stats for your country here: click me.

Will i receive an email with Tracking ?

Yes, same day of shipment you receive an email with all tracking information. If you still didn’t received an email this means your order is receiving all the care and attention and it is being built.

📏 Custom Cable Sizes and Lengths

Choosing 20cm coil + 1.5M Straight Cable Length means total length should be about ~1.7M.
Because this is handcrafted, please allow some centimeters of error margin in straight cable or coil lengths.

Extra USB ends

We use a proprietary pin out for Aviator and LEMO connectors. This means that detachable USB ends only work with kriscables connectors and cables. We don’t guarantee our detachable USB ends to work with cables from other cable makers.
When the coil is on device side, between coil and connectors there will be by default around 7cm of cable length.
⌨<USB─▰─////// : coil on Host/PC side
⌨<USB─//////─▰ : coil on Device/Keyboard side

Coil outer diameter is about 21mm. Cable thickness is about 5-7mm, depending if Double Sleeved with Techflex or not.

What USB type do i need for my keyboard/device ?

Your device/keyboard should be one of this 3 USB types: Type-C, Mini USB or Micro USB. Type A should go into your PC, USB hub or charger brick.

What are Lemo and Aviator detachable connectors ?

Aviators and Lemo detachable connectors are metallic plugs that have 2 main purposes:
1) Quickly swap between different USB types, without having to unplug the whole cable from the back of your PC and without having multiple chunky cables of each USB type.
2) Another reason is the aesthetics. It just looks cool.

Illustration by Awi

Our Aviators and Lemo connectors are silver color, just as they come from the fabric. The only difference between two is just the physical look.
LEMO® connectors we use are authentic connectors from official Lemo distributor, unless it is stated otherwise.
We have very limited quantity of fabric painted Black Lemo-Like connectors in one specific listing: (click me).
Also we do have Black and Silver Mini XLR as a quick detachable option: (click me).

LEMO on the left and Aviators on the right
Black / Silver Mini XLR and Black Lemo-Like detachable connectors.

What are Paracord and Techflex sleeves ?

The Customize your own cable section contains all the available paracord colors and patterns. The paracord we use is produced by THE American producer of paracord (GSA Compliant).
Original Paracord is a ”U.S. made” nylon cord that consists of a core of threads in a woven nylon jacket. The word ‘Paracord’ comes from its use by American paratroopers during the Second World War. After a parachute landing the cord would be cut from the parachute and used for all kinds of applications.

Techflex is used for Double Sleeving over the paracord for extra stiffness and durability. Gives the cable a more Premium look and shiny finish. Techflex is used in electronics, automotive, marine and industrial wire harnessing applications where cost efficiency and durability are critical. Braided from 10 mil polyethylene terepthalate (PET) monofilament yarns. The material has a wide operating temperature range, is resistant to chemical degradation, UV radiation, and abrasion.

Techflex Colors available. Note that all colors are sleeved over white cable on the photo and depending on the room light, monitor settings and many other factors the final color may vary.

What is the difference between 10cm and 20 cm coil ?

How about with the coil on Host Side ?

How does it look without coil ?

What is USB color ends ?

It is the Heatshrink color. Available colors are: Black, White, Blue, Yellow, Clear (transparent).

Is it possible to customize my cable even more ?

Yes. If you would like 15cm coil instead of 20cm, after selecting 20cm coil and adding it to the cart, at the checkout in the additional notes box write something like: “Make 15cm coil instead of selected 20cm”.

If you would like different color combinations for the device and host cable parts you can do for example:
⌨ <USB─//////─▰ ▰──────────Type A> 💻
…..└device side┘….└────host side────┘
from keyboard ⌨ to quick detach connector ▰ is the device part and from quick detach connector ▰ to PC 💻 is the host part. So in the same box at checkout you can mention for example: “Device side: Black techflex on MC00002 and Host side: White techflex on MC00038

Are your cables any good for charging and fast charging ?

Kriscables are also good for fast charging ↯ your smartphone. Tests have been made to Xiaomi 9T Pro, iPhone SE and iPhone 7. The results have been identical for each device, under the same conditions as you can see on the graphs. Recommended length is 1 Meter (no coil and no detachable connector).
Kriscables can QuickCharge, ONLY if you are using quick charge adapter and your device supports QC (this conditions are obligatory for any other cable that supports QC). That way, with kriscables, your device can be juiced up to about 1.9A at 9.6V, depending on the device and charging stage.
Using Cables longer than 1.5M and/or having a detachable connector as Aviator/Lemo will affect the charging speed.

Customer Support & Contacts

Customer support is made mainly via email: kriscables at gmail dot com
Monday – Friday From 9:00 – 18:00 (Western European Standard Time).

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